Refund Policy

100% Satisfaction Guarantee

Our refund policy:

We’re committed to your satisfaction—if you’re not happy with our services, we’ll refund our fee within the first 60 days of your purchase. Simply contact us by phone or email, and we’ll process your refund within 5 business days.

What’s not covered:

We can’t refund third-party processing fees (such as fees paid directly to service partners or for delivery services) once a purchase is made. Additionally, we can’t refund government filing fees once we’ve submitted your paperwork. Attorney fees paid directly to lawyers (outside of our legal plans) are also not refundable.

When it applies:

While we strive to deliver the best outcomes, we can’t guarantee specific legal results. For example, a trademark application might be completed correctly but still be rejected by the government for reasons outside of our control. We can only refund our fee for issues we are directly responsible for. If you change your mind after purchase, we can’t issue a refund. For customers using our Registered Agent services, you must first appoint a new registered agent for your business. If you need assistance with this process or locating the correct form to update your registered agent with the state, please contact our Customer Care team.

We may update this refund policy to reflect changes to our paractices. We encourage you to review this page periodically for the latest information on our privacy practices.